2nd repair order written.
The service writer wrote the repair order, but Mrs. Jones noted that he wasn’t writing down exactly what she said. She asked him about this and he said, "Oh, we don’t have to write everything down; we only need to get the general idea." She left her vehicle and again had to find a ride home.
Date: 9/20
Mileage = 4,505
Days in Shop = 6
Total Days in Shop = 12
After six days, the service center called and said, "Mrs. Jones, the mechanic found and replaced a defective emission control valve." She asked about the air conditioning again, and they said, "We fixed that, Mrs. Jones."
"That darn air conditioner! Pull over, Jim; Timmy’s having another allergy attack!" |
