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A Summary of the Used Car Story
• The dealership failed to disclose to Ms. Peters that the vehicle was a rental car.
• The defect was present when she purchased the vehicle.
• She first returned the car for repairs while it was still covered by both warranties.
• The vehicle was in the shop for more than thirty days, and six repair attempts.
• Because Ms. Peters wasn’t able to bring in the car very often, the failed repair attempts dragged on for more than four years.
The dealership treated Ms. Peters’s problems as a maintenance issue. They never once diagnosed the real cause of the vehicle’s problems. |
