Is Disclosure of Secret Warranties Required?
A very few states, including California, require manufacturers to
• notify by mail all owners affected by a warranty adjustment policy;
• make available upon request the applicable TSBs;
• provide for reimbursement to consumers who have already paid for the covered repair.
Remember, the squeaky wheel gets the grease. If you don’t ask about these things, the manufacturer will never tell you voluntarily.
Don’t depend on manufacturers to do this voluntarily. Sometimes they "forget."
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