The Manufacturer Knows About the Problem
As you read about the gauntlet, fix this firmly in your mind: most of the time, the manufacturer and its dealerships know all about the defective condition in the vehicle. In all likelihood, the defect was manufactured into the vehicle through engineering error, poor quality parts, inadequate quality control, deficient manufacturing procedures, or simply the statistics of manufacturing millions of vehicles.
The Gauntlet: What Did I Do to Deserve This?
The lemon gauntlet is not a theory; it is not a metaphor; it is very real.
Long before westerners arrived in the United States, Native Americans were required to run the gauntlet as a test of courage. It wasn’t easy. Two parallel lines of warriors were formed, and the warrior to be tested had to run between them. Each warrior in the line had a club. Every warrior took a shot. There was no holding back. Blood was spilled.
|
