A lady had a car that pulled severely to the right whenever she drove it. It pulled so hard that her arms and shoulders ached just holding the car in a straight line. The dealer told her that this was a designed-in safety feature to ensure that, if she fell asleep while driving, the vehicle would turn into the curb.
This is not something we made up; it actually happened. Truth is often stranger than fiction.
It’s Your Fault
The service writer or technician wants the owner to believe that he or she is too stupid to understand how to use a car. Dealerships actually want consumers to believe their cars are fine, and that if they only knew something about cars, there never would have been a problem in the first place.
|
